top of page

Technical Writer

At Next Earth Solutions, we believe transformation begins with invention and ends with results. This inventive thinking helps clients unlock new opportunities and create what’s next for their organizations. Ideation and prototyping are key, but so too is helping our clients to scale and industrialize new solutions.

 

Responsibilities:

  • Work closely with PMs, development, QA, and technical writing to successfully deliver assigned documentation projects.

  • Proactively research and test product changes to determine scope of edits for assigned areas of documentation.

  • Independently write new documentation based on use cases, user stories, feature requirement documents, specifications, information from developers and product managers, and use of the product.

  • Revise documentation to incorporate product updates and product enhancements requested by customers and internal users.

  • Provide input on documentation design and implementation.

  • Proofread and edit documentation to ensure consistency of language and style, as well as correct application of templates.

  • Produce screenshots, flowcharts, and other graphics.

  • Attend and actively contribute to writing and scrum team meetings.

  • Partner with other teams such as Support, Training, and Professional Services to understand and respond to customer documentation needs.

 

Qualifications/Skills:

  • Bachelor’s degree and 3+ years of experience as a Technical Writer.

  • Coursework in Information Technology or Computer Science, or equivalent experience, desirable.

  • Attention to detail; excellent English skills; and proficiency in proofreading/editing, writing, and verbal communication.

  • Experience learning, using, and writing about business applications, software, and technology; experience documenting cloud-based applications preferred.

  • Experience writing API or other developer documentation desirable.

  • Experience with or interest in Python, JavaScript, SQL, or other coding languages desirable.

  • Experience with or interest in Artificial Intelligence and Machine Learning

  • Knowledge of layers neural networks

  • Self-starter: motivated and able to take the initiative.

  • A track record of successfully working with development, QA, and technical writing to deliver quality documentation.

  • Excellent strategic thinking, time management, and prioritization skills: ability to create high-quality documentation while making tradeoff decisions; experience in meeting tight deadlines and adapting to changing priorities.

  • Experience working with cross-functional teams across product development lifecycles.

  • Experience with the Windows operating system environment and Microsoft Office software, and with current word processing, desktop publishing, and graphics software.

  • Knowledge of formatting standards such as JavaDOC and DITA.

  • Experience working with remote teams preferred.

  • Familiarity with Agile development.

 

Seniority Level: Mid-Senior level

 

Employment Type: Full-time

 

Job Functions: Information Technology

bottom of page